"Good morning, Jim!" These three words has been Myrna's diurnal greeting for me for the past eight years every time I hurry myself to my cube. She has always articulated these words in a lilting manner, jovial and earnest, typical of any secretary, but better. Sometimes she appears a bit drawn due to the rigors of the job, but the small furrows on her forehead belies her heartfelt demeanor. She always fails in this depart...